PMI SUPPORT

Magic Remote Support

Pair your remote, choose a control mode and find the right setup for your machine.

PMI Magic Remote with four control buttons

Tutorial Videos

Follow the official SmokeGENIE tutorials for pairing, control modes and multi-machine setups.

Pair or erase remote buttons — official PMI tutorial

Pair or erase remote buttons

SmokeGENIE · Official PMI tutorial

▶ Watch tutorial
Choose a control mode — official PMI tutorial

Choose a control mode

SmokeGENIE · Official PMI tutorial

▶ Watch tutorial
Control multiple SmokeGENIE units — official PMI tutorial

Control multiple SmokeGENIE units

SmokeGENIE · Official PMI tutorial

▶ Watch tutorial
SmokeGENIE Pro & Starter Kit defaults — official PMI tutorial

SmokeGENIE Pro & Starter Kit defaults

SmokeGENIE · Official PMI tutorial

▶ Watch tutorial
SmokeGENIE Event Kit defaults — official PMI tutorial

SmokeGENIE Event Kit defaults

SmokeGENIE · Official PMI tutorial

▶ Watch tutorial

Setup and controls

For upgraded SmokeGENIE: the startup screen must display “PRESS 3x TO START”. These button sequences are SmokeGENIE instructions; other models use their own setup guidance.

How do I pair a remote button with SmokeGENIE?

1. Restart SmokeGENIE.
2. Within 30 seconds, hold C + D on Magic Remote for 5 seconds.
3. When the SET light on SmokeGENIE turns on, press your chosen remote button four times.

1. Restart SmokeGENIE.
2. Within 30 seconds, hold C + D on Magic Remote for 5 seconds.
3. When the SET light on SmokeGENIE turns on, press your chosen remote button four times.

▶ Watch pairing and erasing

▶ Pair or erase remote buttons
How do I set separate Start and Stop buttons?

Restart SmokeGENIE. Within 30 seconds, hold C + D for 5 seconds. When the SET light on SmokeGENIE turns on, press your intended Start button once, followed by your intended Stop button three times. For example, A → B → B → B assigns A to Start and B to Stop.

Pair and test separate Start and Stop buttons before using Continuous or Pulse mode. Check the fluid level before use.

Restart SmokeGENIE. Within 30 seconds, hold C + D for 5 seconds. When the SET light on SmokeGENIE turns on, press your intended Start button once, followed by your intended Stop button three times. For example, A → B → B → B assigns A to Start and B to Stop.

Pair and test separate Start and Stop buttons before using Continuous or Pulse mode. Check the fluid level before use.

How do I choose SmokeGENIE’s control mode?

Before selecting Continuous or Pulse, pair and test separate Start and Stop buttons. Check the fluid level before use.

Restart SmokeGENIE. Within 30 seconds, hold the required button combination for 5 seconds.

Trigger: B + C — hold your paired trigger button for output; release to stop.
Continuous: B + D — press Start to begin; press Stop to stop.
Pulse: A + C — press Start for repeated 3-second pulses; press Stop to stop.
Burst: A + D — a single 3-second burst.

SmokeGENIE’s output and thermal limits still apply in every mode.

Before selecting Continuous or Pulse, pair and test separate Start and Stop buttons. Check the fluid level before use.

Restart SmokeGENIE. Within 30 seconds, hold the required button combination for 5 seconds.

Trigger: B + C — hold your paired trigger button for output; release to stop.
Continuous: B + D — press Start to begin; press Stop to stop.
Pulse: A + C — press Start for repeated 3-second pulses; press Stop to stop.
Burst: A + D — a single 3-second burst.

SmokeGENIE’s output and thermal limits still apply in every mode.

▶ Watch control modes

▶ Choose a SmokeGENIE control mode
How do I erase existing SmokeGENIE pairings?

Restart SmokeGENIE. Within 30 seconds, hold A + B for 5 seconds. The SET light flashes to indicate erasing.

Pair each remote you want to use again before remote operation.

Restart SmokeGENIE. Within 30 seconds, hold A + B for 5 seconds. The SET light flashes to indicate erasing.

Pair each remote you want to use again before remote operation.

▶ Watch pairing and erasing

▶ Pair or erase remote buttons
Can I control several machines with one remote?

Yes. The four buttons can control individual machines or groups. Four channels means four buttons or control groups, not a maximum of four machines.

Yes. The four buttons can control individual machines or groups. Four channels means four buttons or control groups, not a maximum of four machines.

▶ Watch pairing multiple SmokeGENIE units

▶ Control multiple SmokeGENIE units
My SmokeGENIE is not responding. What should I check?

Check that your SmokeGENIE startup screen reads “PRESS 3x TO START”. Then review the pairing steps above, including the 30-second setup window and the SET light.

If the setup still does not respond, contact PMI support with your machine model, startup-screen message and what the SET light does. For other models, use their own pairing instructions.

Check that your SmokeGENIE startup screen reads “PRESS 3x TO START”. Then review the pairing steps above, including the 30-second setup window and the SET light.

If the setup still does not respond, contact PMI support with your machine model, startup-screen message and what the SET light does. For other models, use their own pairing instructions.

Compatibility

Match the machine and version before pairing. Control functions and setup steps depend on the connected device.

SmokeGENIE

Supported on the upgraded version whose startup screen reads PRESS 3x TO START.

SmokeNINJA

Listed as compatible in PMI’s accessory guide. Follow the setup instructions for your machine.

SmokeNINJA PRO

Listed as compatible in PMI’s accessory guide. Follow the setup instructions for your machine.

SmokeNINJA PRO V2

Magic Remote is included in the SmokeNINJA PRO V2 Trident Kit. Follow the V2 setup guidance.

RC Haze Fan

Covered in PMI’s Magic Remote operating guide.

Other models

Compatibility is not verified here. Contact PMI support with your exact model before choosing a setup.

Browse PMI accessories · Magic Remote setup and controls

Specifications

Control channels

4 buttons / control groups

Battery

1 × 23A, 12 V cell · included

Dimensions & weight

90 × 40 × 15 mm · 33 g

Weight

33 g

Need help with your setup?

Tell us which machine you use and what happens when you press the remote button.

Email PMI support