"TIME OUT" means the heating unit inside the chamber is under fuelled and may cause overheating if it continues to operate. This is part of our protection system to keep the machine safe and durable.
It could be caused by one of the following:
- Outdoor Cold Weather (Below 10 Degrees Celsius) –
In extreme cold temperatures (Below 10 Degrees Celsius), you might still trigger TIME OUT in smoke levels 1 – 5, because of the liquid being less "runny" in the cold.
In this case, simply perform one of the Fixes below:
FIX 1: Run SmokeGENIE in low power setting (LV 1 Smoke, LV 5 Wind) for 30 seconds.
FIX 2: Place the chamber in warm area (above 20 Celsius) for 5 minutes. Install back to SmokeGENIE.
- Fog Liquid level is low –
Check the oil level of the Chamber. SmokeGENIE will keep showing "TIME OUT" when fog liquid is almost out. This can be solved by simply refilling the Chamber. See refill instructions below:
- SmokeGENIE/SmokeNINJA is tilting downwards –
Make sure the machine is not operating downward. Due to the design of the chamber, it can only operation upside down for a short period of time (~1 min) and needs to be refuel between pulses.
If you need your smoke to flow downward, simply use our accessories and nozzles to guide the smoke downward.
- Chamber is not installed properly –
When Chamber is not installed correctly, or there is dirt in the adapter, it may affect the connectivity. Perform the following steps to ensure this is not causing the issue:
1) Remove the chamber form machine
2) Clean the adapter on both chamber and machine
3) Reinstall and tighten chamber until you feel resistance.
- SmokeGENIE is in smoke levels 6 – 10(NOT Applicable for SmokeNINJA) –
Since smoke levels 6 – 10 in “PRO MODE” are designed for intense short bursts, which will cause liquid to dry out faster. This is completely normal, you just need to wait for the message to disappear after 3 seconds, then you can start again.
If you want to make longer pulses of over 10 seconds, we suggest using smoke levels 1 – 5.
Each chamber is expected to support ~100 hours of spray time.
Chamber will reach the end of its lifecycle after ~100 hours of spray time or shorter if Chamber is forced to output repeatedly, ignoring the “TIME OUT” warning,
This normally company with a light burnt odour in the smoke.
If this is the case, it is highly likely that the chamber is damaged, or has reached the end of its lifecycle. Please replace a new chamber.
Please do not hesitate to contact us at
CS@pmigear.com directly if you are unable to resolve your issue