Shipping & Return Policy

ORDER PROCESSING:

Please allow 24hours to process your order. Expect an email within 72 hours to let you know your order is on the way!

 

INTERNATIONAL SHIPPING:

We offer international shipping to the following countries:

Orders under 200USD	Orders above 200USD	Regions
FREE	FREE	Hong Kong, Macau
15	FREE	South Korea, Malaysia, Thailand, Philippines, Vietnam, Singapore, Taiwan, Brunei
15	FREE	France, Italy, Germany, Belgium, Ireland, Netherlands, Bangladesh, Pakistan, Japan, Australia, New Zealand, Mexico, United States, Canada
35	FREE	Austria, Denmark, Poland, Sweden, Finland, Greece, Portugal, Spain, Croatia, India
69	FREE	Belarus, Czechia, Hungary, Romania, Bulgaria, Estonia, Norway, Israel, Jordan, United Arab Emirates, Argentina, Brazil, Chile, Colombia, Venezuela, Egypt
69	35	Slovakia
75	75	Türkiye

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Practical Magic & Innovation Co., Ltd. is not responsible for these charges if they are applied and are your responsibility as the customer.

 

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 3 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible cs@pmigear.com with your order number and a photo of the item’s condition. We address these on a case, by, case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at cs@pmigear.com.