Troubleshoot

Battery

 

Chamber

Oil Leakage/ Spitting Liquid

Spray Time

  • How do I get a longer Spray?
  • What is the expected Spray time? 

Warning Messages(TIME OUT/ TANK FAULTY)

 

 

What Battery to use?

Charging

How to replace the Chamber

 

How to store chamber

Long Term: The main reason for the smoke liquid to expire is due to its exposure to the oxygen in the surrounding air. For long term storage we suggest user to store the chamber in the Air-sealed capsule that comes with the Smoke Chamber.

There is no need to remove the liquid before the storage. When store in the air-tight chamber, it can have over 6 months of shelflife. 

Short Term(Less than 12 hours): The chamber can be store temperately(Less than 12 hours) without the air-sealed capsule if installed on a machine. 

 

How to refuel

Oil Leakage

Spitting Liquid

How do I get a longer spray?

There are 5 Power Level with SmokeGENIE. Level 4-5 are designed as burst mode, and Level 1-3 are consider continues mode.

Burst mode generates a strong burst for a few seconds.

To have continues spray, switch the Power Level to level 1-3. In Continues mode, SmokeGENIE can spray not stop until the chamber or batteries run dry. 

We also suggest user to use Power Level 3 for Haze effect

All Haze footage in our footages are made SmokeGENIE at Power Level 3. The smoke output is strong enough to haze up a 500sqft room in just one minute. 

What is the expected spray time? 

Power Level:

Continues Spray Time:

Level 5

5 seconds

Level 4 8 seconds
Level 1 - 3

Continues Spray until the chamber or batteries run dry

 

 

Warning Messages(TIME OUT/ TANK FAULTY)